To change your booking please contact us first by telephone or email.
You have the right to cancel a reservation for free up to 7 days prior to your arrival date when full payment is due, by Bacs, or Card to secure your reservation. We recommend you consider taking a Holiday Insurance Policy as this safe guards yourselves and us in the event of you not being able to take up your reservation.
If We have to cancel your reservation for reasons that are beyond our control such as national or local disease epidemic whether human or animal, extreme weather conditions , lack of public services such as power and water or incapacity of staff, we will refund any payments in full or transfer your reservation to a later date of your choice, availability permitting. No claims against inconveniences occurred will be given.
The owners have the right to repossess the accommodation if damage to the property has been caused by the occupants with no refunds of monies paid.
Any complaints must be made known to the owners immediately. No complaints will be entertained after the end of your stay/departure.
Guests are welcome to arrive from 16.30 pm or by previous arrangement, and departure time is 10:00 am.